![]() ![]() Repairs or replacement under warranty shall be carried out by realme authorized service personnel only.Purchase invoice with the corresponding model and a serial number of the unit must be captured in purchase proof document to claim warranty. Warranty is confined to the first purchaser of the realme product only & is non-transferable.Products purchased overseas are not entitled to claim warranty services in domestic service centers however can avail repair services on chargeable basis taking into consideration of spare part costs etc., with a prior appointment at service centers.No warranty card and valid proof of purchase, however, an exception can be granted if the customer can prove that the accessory is within the warranty period.Non-realme official warranty commitments.The device is damaged due to improper use such as falling, squeezing, water damage, etc.,. ![]() Accessories & IOT products are not repairable.Warranty does not cover natural wear and tear (for example cable, connector, etc.), use of non-realme accessories, usage under extreme conditions, damage caused by an act of God such as floods, fire or earthquakes.Warranty sticker is missing/misplaced or altered.Disassembly, self-repair, modification, and other human behaviours that cause damage. Any unauthorized repair, through the third party.The device has exceeded the standard warranty duration.This warranty neither covers man-made damages nor any of the following conditions, however, paid repair services are available. If there is any conflict between this service policy and national laws and regulations, all national laws and regulations shall prevail. ![]() If after testing it found quality issue then the testing fee will be borne by the service center, if no fault found in the device then a fee will be borne by the user. The testing fee should be submitting in advance by both parties.
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